Tell us about your role at ISPE: What do you do each day?
As Sales Operations Manager, my day is about ensuring everything runs smoothly for the sales team. I analyze sales data to spot trends and find ways to improve our processes. Whether it is making changes to our customer relationship management system, managing forecasts, or working with different stakeholders to execute contract deliverables, I focus on removing obstacles so that the sales team can focus on selling.
What do you love about your job?
What I love most about my job is the multiplicity of tasks and the opportunity to make a real impact. Every day is different, whether I am solving problems, fine-tuning processes, or working with clients across the globe. I love the challenge of collaborating with other teams and stakeholders, figuring out how to make things more efficient, and seeing those efforts pay off in actual results. The global aspect is especially exciting. It is rewarding to build relationships and see how our solutions can make a difference for clients and partners worldwide.
What do you like to do when you are not at work?
Outside of work, I enjoy spending time with my family, especially my 11-year-old son. It is a joy to watch him explore new interests and discover the world.
