As a convenience to our members, ISPE offers an auto-renewal option for managing your membership. With Auto-Renew your ISPE membership and associated benefits will not lapse. The payment process automatically renews each year, freeing you from having to resubmit your renewal and payment information. You will also avoid multiple renewal notices and marketing communications. Auto-Renew allows members to pay directly from their credit/debit card account.
By signing up for Auto-Renew, you authorize ISPE to charge your credit/debit card on file within 30 days of your membership expiration date. You may choose to turn Auto-Renew off at any time by visiting My Account at ISPE. You can see your renewal date in My Account, and you can always change your payment method, address information, or cancel your membership before you're automatically billed for your next term.
Please note that unless you notify us up until 5 days before your membership expiration date that you want to cancel or do not want to auto-renew, you understand your membership will automatically renew for that year and you authorize us (without notice to you, unless required by applicable law) to collect the then-applicable membership price, using the payment method we have on record for you. Thereafter, your membership will not Auto-Renew.
Instead of receiving an annual renewal notice, you will receive an upcoming charge notice at least 30 days before your credit/debit card will be charged for your annual membership. This notice will provide the amount that will be charged for your annual membership, how to cancel Auto-Renew, including online by visiting My Account at ISPE, and will advise that you have up until 5 days before your membership expiration date to cancel Auto-Renew. After you are charged, will receive an acknowledgement of the charge.
You must notify ISPE of any changes to your email, address, or payment information (credit card, account number, expiration date, etc.). Charge notices will be sent to the last street or email address that you provided. You can update your contact information by going to My Account at ISPE. To update your payment preferences, contact Member Services at firstname.lastname@example.org or +1-813-960-2105.
If the payment method we have on file for you is declined for payment of your membership fee, ISPE will contact you to update your information promptly to avoid membership cancellation. If you provide us with a new eligible payment method and are successfully charged, your new membership period will be based on the original renewal date and not the date of the successful charge.