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Before submitting your question, please refer to the help guide on the frequently asked questions page to get answers on how to manage your ISPE membership, conference and training registrations, guidance document purchases, subscriptions, learn about advertising, exhibit and sponsorship opportunities, give feedback and more.

  Due to an increased number of inquiries, our average response time may be delayed. We will answer your message as soon as possible on a first come-first serve basis. We apologize for any inconvenience.

ISPE Training offers custom, on-site training to meet your needs. Use the Custom Training Quote form and provide the required information. Once the form is submitted, a member of our ISPE Training department will connect with you.

When you register for an ISPE Classroom Training course, you will receive an email approximately 7 days before the date of your course. The email will contain information on how to access your downloads.  From the date of receiving the email, you will have 30 days to access the resources. If you have not received this email, please contact us.

When you register for an ISPE Online Learning course, you can access your downloads from your Member Profile by going to the My Downloads tab and following the Dashboard Login link.

ISPE will provide Continuing Education Units (ISPE CEUs) for all courses. Verification of CEUs is based on attendance as well as satisfactory completion of all evaluation materials.

When you have attended an ISPE Classroom Training course, you will find your CEUs in your Member Profile by going to the My CEUs tab.

When you have attended an ISPE Online Learning course, you will find your CEUs in your Member Profile by going to the My Downloads tab and following the Dashboard Login link. Please review your training history in this dashboard to access your CEUs.

To receive the group registration discount, please contact Member Services to begin your registration.

  • Can I purchase a digital version, or e-book, of a Guidance Document?

    When viewing the information for an individual Guidance Document, you will see an option to Buy Now for a Digital Only copy.  Nearly all ISPE Guidance Documents offer a digital copy option.

    In addition to receiving a downloadable copy of the publication, you can also use the Guidance Document Portal to access your library of purchased items.

    When you purchase a Bound Version of a Guidance Document, you will receive the publication in the mail. You will also be able to view this product in the Guidance Document Portal.  When purchasing a bound version, you will not receive a digital version of the guide.

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Office Locations

Worldwide Headquarters

6110 Executive Blvd.
Suite 600
North Bethesda, MD 20852
United States (map)


3001 N Rocky Point Dr East
Suite 200
Tampa, FL 33607
United States