How can we help?
Manage your ISPE membership, conference and training registrations, guidance document purchases, subscriptions, learn about advertising, exhibit and sponsorship opportunities, give feedback and more by accessing the help guide below that gives you answers to frequently asked questions.
My Account, Email, or Profile
- Where can I find my username or password
- How do I change the email linked to my account
- I am receiving unwanted emails
- I am not receiving my emails
- How do I join an Affiliate or Chapter
- How do I join a Community of Practice
Billing, Invoice, or Shipment
Membership
- How do I become a Member?
- I am having technical issues when trying to Join or Renew
- How do I transfer my membership to another person
- How do I cancel my membership
- How do I access the Member Directory
- How do I start a new Affiliate or Chapter?
ISPE Conferences
- How do I register for an ISPE conference
- How do I make changes to my conference registration
- How do I transfer my conference registration to another person
- How do I register for a conference as part of a group
Training
- Who do I contact to set-up custom, onsite training
- How do I get more information about a scheduled course
- How do I access the online training portal
- Where can I find the download resources as part of a training course
- How do I make changes to a training course I've already registered for
- Where can I find proof or a certificate of completing a training course
- How do I register for a training courses as part of a group
Guidance Documents
- What transaction options do I have for purchasing a Guidance Document?
- How do I find out more information about a Guidance Document
- Can I purchase a digital version, or e-book, of a Guidance Document?
Pharmaceutical Engineering® magazine
- How do I subscribe to Pharmaceutical Engineering magazine
- I am not receiving my copy of Pharmaceutical Engineering in the mail
Advertisers, Exhibitors, & Sponsors
- How do I exhibit at an upcoming ISPE conference
- How do I advertise in Pharmaceutical Engineering magazine
- How do I become an ISPE Sponsor
- How do I contact a sales representative