Careers at ISPE

Do you want a career where you know you are MAKING A DIFFERENCE?

We select people with creativity, integrity, passion and the ambition to make a difference and we focus on attracting and choosing the brightest and best talent.

We’re looking for people who:

  • Have a STRONG work ethic – know how to work hard and set high goals and expectations for themselves
  • Are TEAM PLAYERS – collaborate efficiently and effectively and understand that no one can achieve greatness on their own
  • Maintain a POSITIVE ATTITUDE - even in difficult or stressful situations
  • Are LEADERS and can take charge and tackle projects, both big and small

Career Opportunities


Our Core Values

Core values are the fundamental beliefs upon which ISPE is based on. They are the guiding principles that we use to manage our business, our Members, and internal customers and should be the anchor for every facet of our organization.

accountability

ACCOUNTABILITY

We accept responsibility for our work and learn from our mistakes
We honor our commitments and will take personal responsibility to help achieve the desired results. We proactively work to overcome obstacles. We learn from our mistakes and use them as an opportunity for improvement.

collaboration

COLLABORATION

We work together to achieve our goals
We are a global team united by a common purpose as defined in the strategic plan. We encourage open communication, coordination, and team-based approaches to achieve goals.

professional excellence

PROFESSIONAL EXCELLENCE

We deliver quality work and are open to exploring and trying new things
We deliver quality work through our competence, commitment to continuous learning, and motivation to achieve the Society’s goals. We will be fearless in pursuing new approaches that help us achieve our goals. We embrace change for the opportunities it brings.

Integrity

INTEGRITY

We are honest, fair, and ethical
We conduct our business with the highest standards and professionalism. We are transparent, honest, and ethical in all our interactions with one another, our members, and others.

respect

RESPECT

We embrace diversity, provide support, and encourage one another
We recognize that diversity in thoughts, opinions, and backgrounds contributes to making us a stronger team. We approach one another with open minds and in a way that promotes positive interactions.


Benefits

We offer a generous and competitive benefits package, including medical, dental and vision coverage, holidays and other paid time off, retirement, life and disability insurance, and more.

Salary Compensation

  • Competitive Base Salary
  • Merit and Bonus System
  • Professional Development

Health Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance

Income Protection and Security Benefits

  • Generous 401K Match
  • Life Insurance/AD&D
  • Dependent Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Medical Flexible Spending Account (FSA)
  • Dependent Day Care Flexible Spending Account (FSA)

Work-Life Balance

  • Work from home opportunities available for some positions
  • Parental leave
  • Stress Management Program
  • Employee Assistance Program
  • Compassionate, Jury Duty and Military Family leave
  • Robust PTO plan including:
    • Closed from Christmas through New Year's Day
    • 9 Paid holidays
    • 3 Personal days
    • Carryover provision

Our vision is to be an association that serves our Members and patients by leading the scientific, technical, and regulatory advancements of the pharmaceutical and biopharmaceutical industry. Working together, we will accomplish this by initiating discussions, collaborations, education, and training on relevant issues that matter the most in the industry.

Our success is dependent on the commitment and competency of all who work at ISPE. If you don’t see an open position but are interested in a career at ISPE, please submit your resume today.

Back to Top


Career Opportunities

  • Digital Marketing Manager

    IMMEDIATE SUPERVISOR: Director, Marketing and Communications
    Dotted-line Reporting: Associate Vice President (AVP), Conferences and Digital Engagements
    DEPARTMENT: Marketing and Communications

    General Summary

    The Digital Marketing Manager is responsible for the strategy, planning, executing, reporting and analysis for all of ISPE’s digital marketing campaigns across all digital channels. This position will act as the client-service manager on digital marketing projects, bringing digital marketing knowledge and skills to the marketing and communications plans.

    The Digital Marketing Manager position will be involved in developing and executing onmi-channel digital marketing campaigns including, but not limited to, paid advertising, paid search, remarketing, social media, website, organic, etc. as well as web content to engage members and nonmembers, disseminate news and information about ISPE, and increase non-dues revenue through product sales, event attendance, and training.

    This position will also be responsible for managing and improving the user experience on the ISPE website. This includes collaborating with the web content specialist to provide guidance to the design and implementation of marketing campaigns to enhance the overall online presence of the company’s website and act as a backup for execution when needed. The Digital Marketing Manager will ensure consistency throughout ISPE’s online presence, ensuring continuity of brand direction in all digital marketing efforts.

    The Digital Marketing Manager position requires a data-driven professional that leverages statistics to implement effective marketing strategies and processes for all responsibilities.

    Principal Duties and Responsibilities 

    Digital Communications:

    • Leads the development, execution, and implementation for all of the digital marketing campaigns across all of the revenue and non-revenue generating value streams
    • Creates schedules, establishes goals, and sets timelines for digital and online marketing efforts
    • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) to draw key recommendations for campaign optimization
    • Work with internal stakeholders to brainstorm new and innovative growth strategies that continue to improve on ROI and KPIs with the ultimate goal of driving revenue
    • Contributes to the development and implementation of an annual marketing plan to ensure proper utilization of digital marketing channels
    • Execute campaigns that meet or exceed registration and revenue targets for ISPE conferences, webinars, training, membership, guidance documents, etc. meeting budgeted product sales and membership targets, and support key initiatives
    • Identify trends and insights, and optimize spending and performance based on the insights
    • Monitors official ISPE online/digital communications for accurate and consistent compliance with ISPE branding guidelines.
    • Writes and edits ISPE’s online/digital content, including copy for web pages, social media messages, blogs, newsletters and bulk communication (email, text, etc.).
    • Proofreads all digital marketing communications during the approval process.

    Web site:

    • Helps ensure that all online content is strategic, user-centered, targeted, engaging and furthers ISPE’s goals. The incumbent is responsible for coordinating content written by various authors and making recommendations for new content
    • Implements ISPE web and data management processes and procedures
    • Collaborate with internal stakeholders to create landing pages and optimize user experience
    • Advises content owners to determine which/how much content is appropriate and best format for content in terms of user experience, findability, and SEO.
    • Inputs and publishes content including text, images, video, audio, multimedia files, and third-party content
    • Works with the Website Content Specialist to ensure content is positioned and promoted properly via the website. Writes headings, links text, and ensures segues that make sense to users and advances SEO efforts.
    • Ensures that content posted to the web site adheres to format, file size, and filename guidelines, and that security settings are appropriately set.
    • Participates in CMS user acceptance testing.
    • Other duties as assigned.

    Requirements & Qualifications

    • Bachelor’s degree in Communications, Digital Marketing, Marketing or a related field
    • Minimum 3 years’ experience in executing digital marketing campaigns with specific knowledge in, but not limited to, LinkedIn Ads, Google Ads, Google Ad Manager, Google Analytics, Google Tag Manager, YouTube, and Facebook
    • Minimum 3 years’ experience in managing website projects, user experience and/or content
    • Minimum 2 years’ experience in creating and executing social media campaigns on LinkedIn, YouTube, Facebook, Twitter, blogs, etc.)
    • Excellent organizational, project management and problem-solving skills to juggle multiple responsibilities at once and consistently meet deadlines.
    • Demonstrated experience using marketing analytics to inform and improve campaign strategy
    • Experience leveraging social media management and analytical tools such as Hootsuite, etc.
    • Experience creating and testing new approaches for promoting products and services, including formal A/B testing
    • Exceptional writing, editing and proofreading skills
    • Strong understanding of principles of SEO, including keyword research
    • Demonstrated competency with HTML and content management software, preferably Drupal
    • Strong knowledge of best practices for web design and web usability
    • Creative, confident, and collaborative
    • Skilled at working in a team and independently
    • Pharma experience a plus
    • Ability to work in a fast paced and dynamically changing environment

    Additional Skills for Success

    • Enthusiastic and fast learner with intellectual curiosity and a willingness to take initiative
    • Excellent communication skills to inform team members on process and procedures, and to problem-solve in a team environment
    • Strong collaborator with ability to work across various departments and teams to create results
    • A positive attitude – maintaining poise and professionalism in stressful situations
    • Strong attention to detail
    • A people person who is excellent at working with other people, teams, and building relationships
    • A problem solver – keen to understand customer needs and offer solutions

    The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

       
  • Sr. Chapter Relations Coordinator

    IMMEDIATE SUPERVISOR: Sr. Director, Membership & Chapter Relations
    DEPARTMENT: Member Services

    General Summary

    You thrive in working with volunteer groups, knowing how to motivate and build relationships and helping them be successful ensuring governance. You love working with people from all other the globe and understand cultural differences. You are an excellent communicator and know how to communicate difficult information from time to time. You are a task master and thrive working in a fast-paced environment with multiple deadlines and priorities.

    As much as you enjoy people, you thrive in details and loves processes. With processes, you are a wiz at helping define them and keeping people on track to be successful. You take complete ownership of your area and love opportunities to level up in your career.

    The Sr. Chapter Relations Coordinator is the ambassador of the mission and vision of ISPE through the Affiliate/Chapter volunteer leaders by providing transparent communication, counseling, and ongoing support to ensure each of the 39 Affiliates/Chapters are successful. This role will be accountable to develop a process to track and monitor Affliate/Chapter compliance in accordance with the Affiliate/Chapter Charter and ISPE policies. This role is vital to the success of the new One ISPE and will be highly visible within the association and ISPE volunteer leaders. This role will be the ‘go-to’ source for all governance documents including but not limited to the Affiliate/Chapter Charter and other policies for all internal/external stakeholders.

    Principal Duties and Responsibilities

    • Staff liaison to 39 Affiliate/Chapters around the globe, providing support to Chapter Leaders as the main point of contact for all chapter leaders, working with them to resolve all questions and concerns
    • Maintain ownership, understanding and revision changes to all governance documents, policies and procedures for anything related to the Affiliate/Chapter program
    • Understand all aspects of the Affiliate/Chapter Charter to help educate and communicate aspects of this legal document
    • Create a process to track and monitor Affliate/Chapter compliance and governance measures in accordance with the Affiliate/Chapter Charter and other ISPE policies. Responsible for ensuring Affiliates/Chapters are in compliance and that non-compliance issues are appropriately communicated and escalated.
    • Oversee all Chapter activity, ensuring everything is tracked properly, dissemination of information, and management reporting.
    • Provide clear and concise communication regarding the direction and requirements of the One ISPE initiative to the chapters
    • Support the Chapter Relations team in chapter strategic planning and execution during annual meetings, advisory council meetings, and other scheduled chapter events/meeting
    • Provide onboarding support, guidance and training for new Affiliates/Chapters
    • Work closely with Director on diverse and complex issues that develop in the Chapter area.
    • Ensure Chapters are successful in receiving all the ISPE benefits through ensuring compliance with minimum requirements to include trouble-shooting for those that are struggling. Provide counsel and guidance on Chapter adherence to bylaws.
    • Plan, design, and conduct Chapter Leader training in live, eLearning and virtual formats and Chapter recognition programs.
    • Responsible for the support services delivered to Chapters throughout the year to include: Chapter recognition programs, support for Chapter Annual Meetings, Chapter Quarterly Reports, and monitoring and modifying content on Chapter web pages
    • Communicate with Chapters regularly about issues of concern and importance through regular communications utilizing multiple technologies.
    • Work with Director to deliver effective and efficient member statistics reporting and surveys to Chapter leaders. Assist with membership recruitment activities at the Chapter level.
    • Maintain and develop the Charter Amendment Committee

    Requirements & Qualifications

    • Bachelor's degree in Business or related field
    • 2-3 years volunteer, component relations or similar field
    • Three years’ experience in CRM or AMS data base management required; 5 years preferred
    • Experience with database management (iMIS AMS preferred)
    • Experience with survey tool (Qualtrics preferred)
    • Association or Pharma experience preferred

    Skills & knowledge

    • Strong communications and relationship skills; ability to deal effectively and professionally with a wide variety of people and situations, both pleasant and unpleasant
    • Project management skills; highly organized, deadline driven, detail oriented, effective with time pressures, stress and rapid change
    • Must be professional in appearance and demeanor. This is a highly visible position
    • Able to manage multiple assignments, meet deadlines, and work well in a team environment
    • Familiar with MS Office
    • Demonstrated written and oral communication skills – must be able to speak publicly in front of small and large groups.
    • Demonstrated ability to adapt to change quickly and work in a fast-paced environment.
    • Solid knowledge of component relations
    • Up-to-date with the latest trends and best practices in volunteerism and component relations
    • Astute problem-solving skills, and proven organizational and administrative skills
    • Strong verbal and written communication and listening skills.
    • Must be able to work 8:30am to 5:30pm or 9:00am to 6:00pm, Monday thru Friday.
    • Must be able to work some overtime if necessary. Must have some flexibility with scheduling and may be required to travel with event staff.

    The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

Submit Your Resume


To apply for an open position, complete the form below and upload your resume.

Name
One file only.
100 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.