Careers at ISPE

Do you want a career where you know you are MAKING A DIFFERENCE?

We select people with creativity, integrity, passion and the ambition to make a difference and we focus on attracting and choosing the brightest and best talent.

We’re looking for people who:

  • Have a STRONG work ethic – know how to work hard and set high goals and expectations for themselves
  • Are TEAM PLAYERS – collaborate efficiently and effectively and understand that no one can achieve greatness on their own
  • Maintain a POSITIVE ATTITUDE - even in difficult or stressful situations
  • Are LEADERS and can take charge and tackle projects, both big and small

Career Opportunities


Our Core Values

Core values are the fundamental beliefs upon which ISPE is based on. They are the guiding principles that we use to manage our business, our Members, and internal customers and should be the anchor for every facet of our organization.

accountability

ACCOUNTABILITY

We accept responsibility for our work and learn from our mistakes
We honor our commitments and will take personal responsibility to help achieve the desired results. We proactively work to overcome obstacles. We learn from our mistakes and use them as an opportunity for improvement.

collaboration

COLLABORATION

We work together to achieve our goals
We are a global team united by a common purpose as defined in the strategic plan. We encourage open communication, coordination, and team-based approaches to achieve goals.

professional excellence

PROFESSIONAL EXCELLENCE

We deliver quality work and are open to exploring and trying new things
We deliver quality work through our competence, commitment to continuous learning, and motivation to achieve the Society’s goals. We will be fearless in pursuing new approaches that help us achieve our goals. We embrace change for the opportunities it brings.

Integrity

INTEGRITY

We are honest, fair, and ethical
We conduct our business with the highest standards and professionalism. We are transparent, honest, and ethical in all our interactions with one another, our members, and others.

respect

RESPECT

We embrace diversity, provide support, and encourage one another
We recognize that diversity in thoughts, opinions, and backgrounds contributes to making us a stronger team. We approach one another with open minds and in a way that promotes positive interactions.


Benefits

We offer a generous and competitive benefits package, including medical, dental and vision coverage, holidays and other paid time off, retirement, life and disability insurance, and more.

Salary Compensation

  • Competitive Base Salary
  • Merit and Bonus System
  • Professional Development

Health Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance

Income Protection and Security Benefits

  • Generous 401K Match
  • Life Insurance/AD&D
  • Dependent Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Medical Flexible Spending Account (FSA)
  • Dependent Day Care Flexible Spending Account (FSA)

Work-Life Balance

  • Work from home opportunities available for some positions
  • Parental leave
  • Stress Management Program
  • Employee Assistance Program
  • Compassionate, Jury Duty and Military Family leave
  • Robust PTO plan including:
    • Closed from Christmas through New Year's Day
    • 9 Paid holidays
    • 3 Personal days
    • Carryover provision

Our vision is to be an association that serves our Members and patients by leading the scientific, technical, and regulatory advancements of the pharmaceutical and biopharmaceutical industry. Working together, we will accomplish this by initiating discussions, collaborations, education, and training on relevant issues that matter the most in the industry.

Our success is dependent on the commitment and competency of all who work at ISPE. If you don’t see an open position but are interested in a career at ISPE, please submit your resume today.

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Career Opportunities

  • Director, Information Technology

    IMMEDIATE SUPERVISOR: Chief Operating Officer
    DEPARTMENT: Information Systems

    General Summary

    The International Society for Pharmaceutical Engineering is the world’s largest not-for-profit association serving its Members by leading scientific, technical and regulatory advancement throughout the entire pharmaceutical life cycle.

    ISPE delivers technical and operational solutions to support our Members across the global pharmaceutical and biopharmaceutical industry in the manufacture of quality medicines for patients. We are committed to the advancement of the educational and technical efficiency of its members through forums for the exchange of ideas and practical experience.

    ISPE is seeking a Director, Information Technology, who will be the information systems and technology authority for the organization. This role is responsible for the overall strategy, planning, organization and execution of all IT functions, operations, and staff. The Director will focus on the effective selection, implementation and use of technology to achieve strategic and operational objectives across the organization. This position reports to the ISPE COO/CFO and has accountability to all ISPE departments, the ISPE Foundation, the Board of Directors, and key committees.

    This position requires a forward thinker and is responsible for positioning the Association for success from a system and network perspective. It works closely with ISPE Leadership Team and the Project Management Office to ensure that the best possible IT systems and processes are in place and that new initiative are regularly considered. There are many special projects where this position will either serve as the project owner or manager or have input.

    Principal Duties and Responsibilities 

    Essential Functions:

    • Oversee all technology operations and evaluate them according to established goals
    • Manage, support and maintain existing applications
    • Direct and manage the purchase or development of new technical solutions
    • Manage company help desk and serve as tier 3 support for computer and network issues
    • Manage Office 365 environment including Sharepoint and Teams
    • Oversee and managing association management system (iMIS)
    • Plan, test and implement customizations to association management system (iMIS)
    • Manage IT inventory, asset management and software licensing
    • Oversee, manage, and test data backup and disaster recovery functions and procedures
    • Manage line of business applications that provide key functions for ISPE departments
    • Manage data, data access and reporting with an eye on data privacy including GDPR
    • Manage relationships with key vendors
    • Manage virtual and physical server environment
    • Monitor network and remediate systems issues
    • Ensure computer and network security
    • Lead team of IT Staff and communicate within team and across departments as needed
    • Work effectively with departments to provide timely information and resources needed to make decisions
    • Research new methods and remain current with IT trends and best practices
    • Direct and prioritize IT department projects
    • Devise and establish IT policies, budgets and systems to support the implementation of strategies set by senior leaders
    • Analyze business requirements of all departments to determine their technology needs
    • Create solutions to eliminate internal inefficiencies, offer new products or services or integrate with a third party
    • Evaluate operational and budget impact of changes to business processes
    • Ensure compliance with business rules and regulations (e.g., PCI, GDPR)
    • Implement updated data and network security measures as needed
    • Create and manage to departmental budget
    • Work to increase user satisfaction

    Job Requirements  

    Education and work experience:

    • Bachelors degree in Information Systems or Business Administration
    • 5 years working with Microsoft Operating Systems (Server 2012, Windows 10)
    • 5 years working with Active Directory
    • 5 years experience managing other IT professionals.
    • 5 years experience using SQL.
    • 3 years working with Microsoft Office 365
    • 3 years of work experience with IS systems in a VM Ware environment.
    • 2 years working with public cloud infrastructure (e.g. Microsoft Azure, AWS)

    Knowledge, Skills and Abilities:

    • Sound understanding of computer systems, networks, public cloud infrastructure, security, telecommunications, databases and storage systems
    • Strong interpersonal, communication and leadership skills
    • Experience in IT project management and analysis/redesign of business processes required.
    • Solid IT management experience in oversight of both infrastructure and applications.
    • Experience with off-site applications and system administration required.
    • Demonstrated problem-solving and decision making skills and the ability to leverage IT to support business objectives.
    • Must be detail oriented and able to manage multiple projects at once.
    • Ability to manage and prioritize tasks and projects
    • Solid working knowledge of all relevant coding languages and security protocols
    • Excellent analytical and problem-solving skills
    • Proven ability to meet deadlines and work under stress.
    • Ability to motivate and work amicably with others

    The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

       
  • Web System Analyst

    IMMEDIATE SUPERVISOR: Senior Director of IT
    DEPARTMENT: Information Systems
     

    General Summary

    The position works with all ISPE departments to assist with system and data needs and oversees aspects of ISPE’s e-commerce and other web-based transaction systems. This position will work closely with end-users and department heads to discover needs and propose solutions. Helps resolve technical issues and coordinate the deployment of fixes or new modules to help meet company needs.  Acts as a liaison between ISPE and vendors when needed.  

    Principal Duties and Responsibilities 

    Essential Functions:

    • Manage e-commerce system and website including technical issues, new functionality development, project management, vendor coordination.
    • Management of the integration and interoperability of all e-commerce system components including content management system (CMS), on-line communities (COP), learning management system (LMS), search with association management database.
    • Manage IS assets and monitors all IS-related purchases to ensure effective, efficient use of IS resources.
    • Work with outside vendors and individual departments/employees to meet the departmental needs related to data analysis, presentation and system features.
    • Actively pursue opportunities for efficiency improvements in every department using modern systems and toolsets.
    • Recognized as the in-house expert on e-commerce system reporting and functionality and document the procedures for all reports.
    • Continually monitor staff software requirements and suggest improvements to ensure most efficient use.
    • Assist in the analysis, development and support of application development and reporting initiatives for all departments including developing procedures to gather, interpret and document reporting requirements.
    • Actively participate in project meetings with department heads to provide potential solutions where there are opportunities for improvement.
    • Analyze, communicate, and troubleshoot functional and technical software including reporting issues and problems with data integrity.
    • Based on the needs of the departments, produce training programs to help utilize resources more efficiently.
    • Provide on-site technical assistance to staff and outside software vendors for installations, upgrades & modifications.
    • Assist Application Analyst and Website Infrastructure Analyst in developing reporting tools.
    • Ensure all e-commerce documentation is current and thorough (including but not limited to software customization and patch management.
    • Routinely work in accordance with and adhere to company policies and core values.
    • Work harmoniously with others.
    • Other projects, duties, and responsibilities as assigned.

    Job Requirements  

    Education and work experience: 

    • 3-5 years of work experience with enterprise systems with a web interface.
    • Minimum of 3 years experience managing data and/or web related projects.
    • Require a bachelor’s degree in web design, computer science, information systems or related subjects.
    • SQL, CSS, Javascript, JQuery required
    • C#, .NET, iMIS Engagement Management System preferred but not required

    Skills and Knowledge: 

    • Strong analytical, problem solving skills.
    • Manages multiple tasks, prioritizes work to meet deadlines.
    • Demonstrated problem-solving skills and the ability to leverage IT to support business objectives.
    • Must be detail-oriented and able to manage multiple projects at once.
    • Proven ability to meet deadlines and work under stress.
    • Ability to work with remote, off-site applications and system administration.
    • Proficient verbal, written and interpersonal skills.

    The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

       

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