Careers at ISPE

IMMEDIATE SUPERVISOR: Controller
DEPARTMENT: Finance
LOCATION: Tampa, FL area / Hybrid

General Summary

The Accountant I responsibilities will include assisting in day-to-day accounting operations including receivables, payables, and month-end close. In addition to preparing, processing, and analyzing various accounting data and operational information, the role will support the COO/CFO with contracts’ management and other financial and administrative tasks.

Principal Duties and Responsibilities

Essential Functions:

• Daily and on-going responsibilities of the Accountant I position include but are not limited to:
• Accounts receivable         
• Accounts payable 
• Sales and use tax
• General ledger (account reconciliations, journal entries, fixed assets, etc.)
• Bank reconciliations
• Support monthly close process
• Support external annual audit
• Contract review and maintenance
• Legal liaison on trademark renewals
• Special projects as needed

Requirements & Qualifications

Education and Experience:

• BS degree in accounting or similar discipline
• Experience with accounting software (Microsoft Dynamics preferred)
• Intermediate Word, Excel, and PowerPoint skills
• Demonstrated knowledge of accounting principles, practices, standards, and regulations
• High attention to detail and accuracy
• Ability to meet strict deadlines
• Ability to work independently as well as collaboratively
• Ability to balance competing priorities

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

IMMEDIATE SUPERVISOR: Manager, CEO Office
DEPARTMENT: Administration
LOCATION: Bethesda, Hybrid

General Summary

Principal Duties and Responsibilities

Essential Functions:

• Provide administrative support to ISPE’s Manager, CEO Office to ensure an organized administrative environment.
• Coordinate internal and external meetings as provided by the Manager of the CEO Office.
• Meetings include, but not limited to, recurring meetings with Direct Reports to the CEO, All Staff Meetings, Leadership Team (LT) Meetings, Global Pharmaceutical Manufacturing Leadership Forum (GPMLF), miscellaneous board meeting requests, and any other meeting requests from Value Stream Leaders.
• Create and manage presentations to be shared during the All Staff Meetings on a monthly basis.
• Collect and distribute pre-reads for monthly LT Meetings.
• Ability to travel to the North Bethesda office on an as needed basis, with advance notice given.
• Assist with administrative duties on internal projects on an as-needed basis.

Requirements & Qualifications

Education and Experience:

• BA or BS degree with a strong business, communications or marketing background is preferred.
• 1-3 years of administrative assistant support.
• An understanding of non-profit member focused organizations and a high level of awareness of the value and purpose of membership associations.

Knowledge, Skills and Abilities:

• Must be a person of integrity who effectively utilizes discretion regarding proprietary information and confidential matters.
• Exemplary organizational skills and attention to detail.
• Project and prioritization skills to support CEO Office.
• An enthusiastic, energetic, and highly motivated self-starter.
• Able to thrive in ambiguous situations.
• Maintains consistency during times of stress and high workload.
• Maturity and confidence to work with all levels as well as with outside executives, members, volunteers, and others.
• Highly proficient in Microsoft Suite; including but not limited to Outlook, MS Teams, Word, Excel, PowerPoint, etc.
• Ability to travel as needed for conferences, business meetings, and trainings (less than 10%).

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

IMMEDIATE SUPERVISOR: Director, Marketing
DEPARTMENT: Marketing & Communications
LOCATION: DC Metro Area / Florida / Remote

General Summary

The Manager, Creative Services is a design leader and brand steward whose high standards and broad conceptual thinking inspires creative excellence. This position brings both strategic leadership and hands-on creativity to continually improve the Society’s brand presentation and is responsible for a variety of digital and print deliverables from concept to production. As a key member of the Marketing Communications Team, the Manager, Creative Services plays an instrumental role in the conceptualization and implementation of marketing campaigns, working closely in partnership with internal business line leads to ensure delivery of superior clear, concise, and compelling advertising and marketing collateral. This is a remote work position, and may be located anywhere in the continental U.S., noting that ISPE office hours are conducted on eastern time zone.

Principal Duties and Responsibilities

Essential Functions:

• Act as creative consultant to protect, maintain and continually improve the ISPE family of brands as the Society continues to evolve and grow
• Present design concepts and creative content to clients and manage the delivery process to meet project goals
• Manage results to meet productivity standards and maintain brand and quality
• Act as project manager for conference creative deliverables, creating timelines, developing concepts for onsite graphics, and coordinating internal revenue streams to deliver elevated attendee experience
• Manage all active requests for creative, setting deliverable dates to set and meet client expectations. Provide regular status updates on each project.
• To effect change, pitch new concepts to the team, effectively communicating creative strategy behind proposed design approach
• Manage vendors and freelance designers as needed, ensuring accountability in meeting production milestones and review stages, including hiring and reviews
• Collaborate with Marketing and other creative partners to develop strategies and deliver fresh creative marketing solutions
• Evaluate ongoing organizational needs, structure and workflow for rapidly changing company needs
• Design, create, and execute the production of all ISPE promotional materials, direct mail, flyers, catalogs, onsite guides, ads, web graphics, trade show displays; overall ISPE brand management; graphics standards updates
• Contribute to overall marketing strategies encompassing corporate branding, public relations, advertising, events, training programs, publications, member services, sales collateral, print materials and web design
• Develop web ads, social media graphics, landing page design, email graphics, etc.
• Assist in reviewing content submitted by staff and members, and write copy for MARCOM campaigns
• Stay abreast of design tools, digital media platforms and industry trends

Requirements & Qualifications

• Bachelor’s degree in Graphic Design or similar field is required for this position
• 7+ years of relevant experience in graphic design, editorial design, or advertising and 3+ years of project management experience preferred
• Must have strong project management skills to plan, prioritize, organize, and delegate work effectively
• Ability to manage yearly freelance budget
• Proficient in marketing theory and design applications
• Knowledge of B2C and B2B marketing strategies
• Expertise with InDesign, Photoshop, Illustrator, HTML, and other digital imaging tools used in production of print and electronic communications
• Proficient with Microsoft Office Suite and Adobe Creative Suite
• Excellent organizational skills, including experience cataloging and saving final design and support files
• Experience sourcing and managing outside publishing vendors and mail houses
• 3–5 years of experience collaborating with an in-house marketing team and organization staff
• Strong technical aptitude and ability to pick up new tools quickly
• Sharp attention to details

Knowledge, Skills and Abilities:

• Creative, confident, flexible, and collaborative
• Ability to work in a fast paced and dynamically changing environment
• Excellent communications skills (both verbal and written)
• Skilled at working in a team and independently
• Ability to coordinate and organize multiple simultaneous projects
• Demonstrates professional ethics and demeanor at all times

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities. 

IMMEDIATE SUPERVISOR: VP, Marketing & Business Development
DEPARTMENT: Marketing Communications
LOCATION: DC Metro Area / Florida / Remote

General Summary

The Director of Communications is responsible for developing, implementing, and managing internal and external communication strategies to protect and further the Society’s brand, and in support and alignment with the organization’s strategic plan. In partnership with the Director of Marketing, the position plays a critical role in the organization’s ability to meet or exceed revenue targets for the full breadth of ISPE products and services, which includes conferences, webinars, training programs, and Guidance Documents, as well as membership growth targets and support of ISPE Foundation initiatives. The Director, Communications is responsible for all communication activities from development of strategic communication plans through all aspects of tactical execution, including budget development and management, and campaign performance monitoring/reporting. The Director will manage and coordinate corporate communications including press releases and media coverage, media relations, and internal communications, oftentimes in partnership with Human Resources. Responsibilities extend to oversight and management of ISPE’s social media presence, to include content marketing (social media, blog posts, videos), as well as all email marketing and communications and other modalities as warranted.

Principal Duties and Responsibilities

Essential Functions:

• Work and collaborate with the VP of Marketing and Business Development to develop annual marketing/communications budget and manage that budget throughout the year
• Manage and mentor the Communications Manager (one direct report)
• Manage and execute a compelling email communications program, including schedule, design, edit, building campaigns, testing, evaluating, optimizing and reporting, along with segmenting contact lists and personalizing emails based on interest and needs.
• Establish, curate and manage media relations efforts by writing, editing, and distributing press releases, and managing/maintaining media contacts and relationships, outlet lists, and media partnerships for events.
• Plan and write content to support communications on a wide range of topics related to the pharmaceutical industry, including marketing collateral, email content, blog content, social media, and outreach communications.
• Identify, plan and execute communication strategies and tactics in concert with integrated marketing campaigns and strategies.
• Collect and track data on effectiveness of campaigns towards optimizing communication efforts.
• Identify cross-promotional opportunities to streamline communications
• Develop and work toward a more personalized, user-centric communication strategy to improve member and customer experience
• Partner closely with representatives from each value stream/business line to develop effective go-to-market strategies. Communicate campaign strategy and progress regularly and concisely with key stakeholders providing communications updates and campaign performance.
• Provide quality assurance support (review, proofreading, etc.) in the creation of marketing materials such as promotional emails, advertising copy, exhibits and displays, marketing text and handout materials.
• Other duties and responsibilities as assigned.

Requirements & Qualifications

Education and Experience:

• Bachelor’s degree in Communications, Marketing, Public Relations or related field
• Minimum five years’ experience managing and conducting omni-channel communication campaigns
• Five or more years of writing and editing social media and technical communications
• HTML experience a plus
• Experience in the pharmaceutical industry preferred
• Member association experience preferred

Skills, Knowledge, & Ability

• Demonstrated experience using analytics to inform and improve campaign strategy
• Knowledge of digital communication tactics -- including social media, websites, blogs, etc. -- to market programs and services
• Broad, hands-on experience in email marketing, corporate social media, public relations, media relations and marketing campaign management
• Experience in a scientific field or the pharmaceutical industry preferred
• Experience in a fast-paced environment with limited supervision
• Superior written, proof-reading, and oral communications skills
• Proven experience in driving data-driven marketing communication decisions
• Fluency with common office applications, including MS Office (Excel, Word, Outlook), Adobe software products, and related technologies
• Fluency with Association Management Systems (e.g., iMIS) and marketing automation platforms (e.g., HubSpot)
• Exceptional organizational skills and attention to detail and quality
• Excellent interpersonal skills, inspiring trust, motivation, and confidence with internal and external stakeholders
• A positive attitude – maintaining poise and professionalism in stressful situations
• Enthusiastic and fast learner with intellectual curiosity and a willingness to learn and take initiative

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job, and are a reasonable representation of its activities.