ISPE Quality Metrics Steering Team Michael A. Arnold, RPh Senior Director, Strategic Partnerships & Past ISPE Board Chair Pfizer Global Clinical Supplies Blair Okita EMD Serono, Inc. Ursula Busse Global Head Quality Intelligence & External Affairs Novartis Jacqueline Elbonne, PhD Senior Vice President, Global Quality Merck & Co., Inc Joseph Famulare Vice President, Global Compliance and External Collaboration Genentech Inc Katy George Director McKinsey Company Inc Donna Gulbinski Chief Quality & Reg Affairs Officer Civica, Inc. Robert E. Matje, CPIP, PE Principal RemTech, LLC Elizabeth Blackwood Chief Quality Officer Johnson & Johnson Joseph M. DeVito Senior Director, Global Compliance Teva ISPE Quality Metrics Core Team Máiréad M. Goetz Global Head Scientific Operations Novartis Institutes for Biomedical Research Nuala Calnan CEO Biopharm Excel Ltd Laura Cannon Sr. Director, Quality Teva Pharmaceuticals Michael G. Davidson VP Quality Operations and EHS Betsy P. Fritschel Director, Regulatory Compliance Johnson & Johnson Steven A. Greer Leadership Coach, GMP Consultant Engineering Systems Inc. Diane O. Hagerty Vice President UltraGenyx Lorraine E. McClain Quality Consultant Nabriva Therapeutics Matthew Pearson Senior Director Genentech Paul Rutten Partner McKinsey & Co Peggy Speight Executive Director, Global Quality Systems Bristol-Myers Squibb Vanya Telpis Director of Knowledge McKinsey & Company Paul J. Weninger EVP Global Quality Operations Perrigo Company Plc Bryan Winship Head of Strategic Projects and PMO Bioscience Global Operations Lonza Christopher Potter ISPE CMC Pharmaceutical Consultant Carol Winfield