
A leader in the pharmaceutical industry, struggled to adopt Industry 4.0 technologies. Existing manual workflows and physical paperwork increased delays and were subject to a great deal of human error. Nearly 30% of the time, work was redone because of mistakes from manual, repetitive processes. They needed to implement a digital transformation program that would increase their production efficiency.
A Global Transformation PMO was deployed with three main work streams: one to establish the project and program delivery management, another to establish governance and collaboration, and the third to facilitate communication and change. Using these three workstreams, the PMO was able to provide full-scope transformation services supporting the continual adoption of the program.
A digital transformation roadmap was produced, while the program office was on track to deliver all 215 of their KPI deliverables. They were also seeing the successful adoption of their change program. Additional benefits included shifting to more agile ways of working, implementing remote workflows, and decreasing plant cycle time by more than 25%. This transition to Industry 4.0 is enabling their success for the future of the pharmaceutical industry and is allowing them to stay ahead of the market.