Case Study: Pharma 4.0 Transformation Office

Complimentary
Learning Level: Intermediate
Time: 1000 - 1100 EST 
Session Length: 1 hour

Challenge

A leader in the pharmaceutical industry, struggled to adopt Industry 4.0 technologies. Existing manual workflows and physical paperwork increased delays and were subject to a great deal of human error. Nearly 30% of the time, work was redone because of mistakes from manual, repetitive processes. They needed to implement a digital transformation program that would increase their production efficiency.

Solution

A Global Transformation PMO was deployed with three main work streams: one to establish the project and program delivery management, another to establish governance and collaboration, and the third to facilitate communication and change. Using these three workstreams, the PMO was able to provide full-scope transformation services supporting the continual adoption of the program.

Benefits

A digital transformation roadmap was produced, while the program office was on track to deliver all 215 of their KPI deliverables. They were also seeing the successful adoption of their change program. Additional benefits included shifting to more agile ways of working, implementing remote workflows, and decreasing plant cycle time by more than 25%. This transition to Industry 4.0 is enabling their success for the future of the pharmaceutical industry and is allowing them to stay ahead of the market.

Learning Objectives

  • Bring insights from other industries (such as the aircraft or the automotive industries) around digital transformation best practices and governance
  • Provide a custom framework on Change Management for the deployment of integrated transformation projects within complex environments such as the pharmaceutical industry.
  • Show how to build an efficient PMO focusing on the main areas of knowledge to deploy with the right strategy is key for the successful adoption and delivery of a digital transformation program, ensuring the sustainability on value delivery.

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Speakers

Aida Ballester
Senior PMO
MIGSO-PCUBED
Karen Frances Medroa
Transformation Project Manager
MIGSO-PCUBED