Thomas Friedli, PhD

University of St.Gallen
Professor and Director
Thomas is a leading researcher in production management and has developed his division toone of the largest research areas at the University of St.Gallen, Switzerland. He has published in renowned journalsin production and operations management and has authored, edited or co-edited more than 15 books.He is one of five directors at the Institute of Technology Management at the University of St.Gallenand has supervised over 50 PhD thesis as main referee, He's working globally supporting aswell large companies as industrial SMEs. Thomas did also research for the US FDA and is the initiator of therenowned St.Gallen Benchmarkings for the Pharma Industry.

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Conceptualizing a Streamlined Performance Assessment – The St.Gallen APQ Benchmarking Tool
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Conceptualizing a Streamlined Performance Assessment – The St.Gallen APQ Benchmarking Tool

The ISPE APQ Assess, Aspire, Act and Advance Framework will be complemented with an OPEX Benchmarking and ICH Q10 maturity assessment tool specifically developed for use with the APQ program by the University of St.Gallen, Switzerland. Used in conjunction with the APQ self-assessment tools for quality management maturity, the pre- and post- benchmarking activities offer objective evidence of...