Thomas Friedli, PhD

Thomas Friedli is a Professor for Production Management at St.Gallen University in Switzerland. His main research interests are in the fields of managing operational excellence, global production management and management of industrial services. He is a lecturer in the (E)MBA programs in St.Gallen, Fribourg and Salzburg. He spent several weeks as Adjunct Associate Professor at the Purdue University in West Lafayette, USA. He is responsible for the St.Gallen OPEX Benchmarking in the Pharmaceutical Industry, the largest independent Benchmarking in this field. Prof. Friedli leads a team of 15 researchers who develop new management solutions for manufacturing companies in today’s business landscape. He also is the editor, author or co-author of 13 books and various articles. Among his books are “Leading Operational Excellence in the Pharmaceutical Industry”, published in 2013, "The Pathway to Operational Excellence in the Pharmaceutical Industry", published in 2010 as well as “Operational Excellence in the Pharmaceutical Industry”, published in 2006.