Stephanie A. Friedrichsen

Eli Lilly & Co
Associate Director - CCI Coach
Steph Friedrichsen joined Eli Lilly & Company in 2008 as part of PR&D’s Clinical Trial QA group, where she was the process owner for collaboration partner qualification, ongoing oversight, and activities such as person in plant and metrics. In 2015, she transitioned to the Global Serialization Program where she is responsible for the strategic plan for knowledge management, training strategy, and lean six sigma projects and applications within Global Packaging & Robotics. Steph has previously spoken at APQC’s KM Conference on the application of KM to Lilly’s serialization project and at IFPAC on behalf of the BPOG KM workstream. In 2021, Steph was the IFPAC KM session co-chair and member of the ISPE KM Good Practice Guide author team.