President, Global Product Development & Supply (retired)
Lou Schmukler served as Executive Vice President and President of Global Product Development and Supply at Bristol Myers Squibb until his retirement. His pharmaceutical industry career spanned over 40 years. He holds a B.S. from Temple School of Pharmacy and M.A. from Webster University.
The new manager of the company’s leading biotech facility was facing her toughest challenge yet. Known for her sharp leadership and technical skill, she’d handled complex operations before—but this situation pushed her to the edge, demanding quick decisions, cross-team coordination, and unwavering resilience.
There is a dated leadership model known as the “Great Man” theory. It posits that history has been largely shaped by highly influential and exceptional individuals who, through natural attributes such as superior intellect, heroic courage, and outstanding leadership skills, have had a decisive impact on historical events.
Empowerment is providing employees with the autonomy, tools, and trust to make decisions that impact their roles and the organization. It requires a shift from the more traditional directive or micromanagement style to fostering a sense of ownership and accountability.
Crafting and communicating a vision for the organization is one of the most important and visible jobs of a leader. It is also a difficult job, and executing plans to realize the vision is even more difficult.
Mahatma Gandhi, Winston Churchill, and Golda Meir were some of history’s greatest leaders. One thing they all had in common was that they were leaders of incredible personal character. General Norman Schwarzkopf said, “Leadership is a potent combination of strategy and character. But if you must be without one, be without the strategy.”
I am enthusiastic and humbled to have the opportunity to author a column on leadership for the ISPE membership. The subject of leadership has been a passion of mine since the very start of my career, 45 years ago. From the shop floor to the C-suite, I have been an ardent student of the subject.