How do you “show up?”  Do you want to increase your awareness of both your own and others’ emotions?  The presentation will provide opportunities to increase your emotional intelligence & empathetic listening.  Joan will share the latest neuroscience research as it relates to emotional intelligence and the sixteen competencies of emotional intelligence & opportunities to increase each competency.  Participants will learn and discuss the importance of empathy & empathetic listening in their personal relationships.  Each participant will identify the thought patterns that are needed to increase awareness and view the situation through a different lens.

Featured Speaker:

Joan Fletcher
Winning Ways, Inc.


Joan Fletcher, founder & president of Winning Ways, Inc., is one of the most highly regarded coaches in the Washington DC Metro Area and has extensive experience in developing high performing leaders and teams. She has the rare ability to obtain measurable results through focus, presence and by helping top executives learn how to better understand how they communicate through self-awareness and emotional intelligence training. Joan’s programs help leaders observe their thoughts and actions so they achieve the results they want. She has successfully provided coaching/training services for JLL, CBRE, GHT Limited, GeoConcepts Engineering, OTJ, Microsoft Corporate, Dixon Hughes Goodman, Sodexo, Morgan Stanley/Smith Barney, ChildFund International, American Bankers Association, Hilton Worldwide, Inova and more.


Introduction By:

Bahija Jallal
MedImmune / AstraZeneca

Bahija Jallal, the President of MedImmune, Executive Vice President of AstraZeneca, and 2017 HBA Woman of the Year.