Accelerating Your Operational Readiness: Bridging the Chasm from Project Mode to Operations

Turning a capital project or technology transfer into successful operations requires focused execution of a structured, multi-workstream plan. Your ability to define clear objectives and establish ownership in each department and workstream will either propel your site to success or leave you stranded short of your operational goals.

Our industry has decades of deep experience to know what our post-startup issues will be, yet few sites leverage this industry experience to reach their targeted operational objectives in less than two years, while even fewer can sustain consistent levels of timely targeted product release. 

In this session, we will introduce and discuss how using a structured workstream approach to Operational Readiness will reduce costly delays, bottlenecks, and deviations to accelerate your production and release to market. 

Key Takeaways:

  • Introduction to Operational Readiness 
  • Defining and Measuring 
  • Vertical Startup 
  • A Structured, Staged Approach 
  • Building Your Workstream-based Readiness Schedule 
  • The System Owner Role 
  • Assessing Risks to Sustained Consistent Operations 
  • Mapping Your Process to Procedures and People 

Date: Monday March 20, 2023

Time: 4:00 PM - 7:00 PM
Cost: Member $65 | Non-member $75
Location: GLY Construction (In-Person)

(Get Directions)

Vendor Table: $500 - limited spots available

Are you a ISPE PNW member? Contact Melissa at for more information.




Harry Benson – Global Director, Human Performance at CAI

Serving as the Global Director Human Performance Services at CAI, Harry Benson leads a team of experienced professionals in developing and executing structured programs, processes, and tools across industry sites to prepare, standardize, and improve the performance of their people. A former nuclear-trained submarine officer, he is an expert in organizational culture and structure, operational staff readiness, and continuous improvement. With over 25 years of experience in applying current methods for organizational effectiveness, his work has driven strong measurable improvements for a wide range of companies and sites. Harry has a B.S. from the U.S. Naval Academy and a master’s in international business from Wright State University.