CAPA / RCA / Investigations Training Course

CAPA / RCA / Investigations Training Course (T73)

Overview

CAPA and Continuous Improvement using Process Performance & Product Quality Monitoring (PPPQMS), are elements of the Pharmaceutical Quality System (PQS), supported by ICH Q10. By practicing effective CAPA and PPPQMS a Pharmaceutical Quality System can realize Quality Management Maturity. Through lecture and “hands-on” team exercises this course illustrates how a mature Pharmaceutical Quality System utilizes CAPA and Continuous Improvement, how to effectively write and investigate to achieve holistic CAPA, and what PPPQMS can do for your PQS.

Included in the Quality Management Maturity (QMM) Certificate

 
The Quality Maturity Management (QMM) Certificate Program—offered through the ISPE Academy—equips professionals with the knowledge and tools to build, assess, and continuously improve quality systems that go beyond baseline compliance. This program provides a comprehensive foundation in Good Manufacturing Practices (GMP), Quality Risk Management (QRM), Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and Quality Management Maturity (QMM) as defined by global regulatory expectations, including the FDA's QMM initiative. Learn More and Register

Included in the Quality Essentials Certificate Program

 
The Quality Essentials Certificate Program provides a comprehensive foundation in the core principles, processes, and expectations that underpin a robust pharmaceutical quality system. Designed for professionals working in or entering GMP-regulated environments, this multi-course program builds a deep understanding of quality events, controlled documentation, and the supporting quality elements essential for sustaining compliance, data integrity, and operational excellence throughout the product lifecycle. Learn More and Register

Learning Objectives:

ICH Q10, ICH Q7, 21CFR 211 regulatory framework and linkage to the Pharmaceutical Quality System

Understanding the importance of how CAPA and Continuous Improvement integrate with the Pharmaceutical Quality System

Understanding Quality System Management Maturity

  • Where and how does Management Responsibility fit in
  • What are the enablers of a Pharmaceutical Quality System and how they work

How to Perform Holistic and Effective Correction and CAPA

  • Effective Deviation Authoring
  • Investigation for True Root Cause
  • Correction and CAPA

Product Performance and Product Quality Monitoring System (PPPQMS)

  • Product & Process Understanding & Tools​
  • ​Monitoring and Continual Improvement

ICH Q10 Pharmaceutical Quality System

View Dates


What You Will Learn

  • To author an effective investigation
  • Perform holistic correction and CAPA
  • Reduce deviations through risk based continuous improvement

Resources and Activities


Who Should Attend

  • Quality Assurance
  • Tech Support
  • Tech transfer functions
  • Operations functions
  • Early career (3-5 years within the industry)
  • Qualified persons in Europe
  • Team Lead/Operator/Technician Staff
  • Managers
  • Section heads
  • Supervisors and CEOs
  • President
  • Owner or General Manager working in pharmaceutical and biotech manufacturing (not CMO)
  • Engineering
  • Architecture or construction
  • Service provider or consulting
  • Equipment or material supplier

Additional Course Information

Communities of Practice

This training course is of particular interest to existing and future members of the Regulatory and Quality Networking Communities.


Training Notifications

Don't see a date that works? Sign up to get notified when new sessions are added.

This course may also be delivered as Custom Training for your team.

Notify Me


Daily Schedule and Pricing

  • Online Live
    Online Live
    9 - 12 Nov 2026

    Daily Schedule at a Glance

    All times for this training course date are displayed in EDT.
    0830 – 0845Login
    0845 - 0900Introductions
    0900 - 1030Course Content & Exercise
    1030 - 1045Break
    1045 - 1215Course Content & Exercise
    1215 - 1230Wrap-up, Questions, Discussion
    0830 – 0845Login
    0845 - 0900Recap
    0900 - 1030Course Content & Exercise
    1030 - 1045Break
    1045 - 1215Course Content & Exercise
    1215 - 1230Wrap-up, Questions, Discussion
    0830 – 0845Login
    0845 - 0900Recap
    0900 - 1030Course Content & Exercise
    1030 - 1045Break
    1045 - 1215Course Content & Exercise
    1215 - 1230Wrap-up, Questions, Discussion
    0830 – 0845Login
    0845 - 0900Recap
    0900 - 1030Course Content & Exercise
    1030 - 1045Break
    1045 - 1215Course Content & Exercise
    1215 - 1230Wrap-up, Questions, Discussion

    Registration Fee

    EARLY BIRD

    ON OR BEFORE 09 Oct

    Member US$ 1,560.00
    Nonmember   US$ 1,860.00
    Emerging Economies* Learn More
    Student* US$ 90.00
    REGULAR

    AFTER 09 Oct

    Member US$ 1,860.00
    Nonmember   US$ 2,160.00
    Emerging Economies* Learn More
    Student* US$ 90.00
    *ISPE Membership is required for these registration rates.

    Now Your Whole Team Can Participate in an ISPE Learning Experience

    • 3 - 5 participants - Save 10%
    • 6 - or more participants - Save 20%

    Group discount applies to Member/Nonmember rate only. To qualify, all registrant information must be submitted at the same time. Registrations that arrive later will NOT be eligible for the group discount. Cannot be combined with other offers. To register as a group, please contact ISPE by telephone, +1-813-960-2105 or by email, ask@ispe.org.


    Cancellations/Refunds

    Cancellations must be made in writing. If cancellations are received by 60 days prior to event start date, a full refund, minus a $150 handling fee, will be issued. After that time, no refunds will be granted. Please be advised that if your payment or written cancellation notice is not received prior to the cancellation date, your credit card will be charged the prevailing rate. Refund requests must be in writing and emailed or faxed to +1 (813)-264-2816. (Telephone messages are not accepted). ISPE reserves the right to modify the material or presenters for this event without notice, or cancel an event. If an event must be canceled, registrants will be notified by ISPE. ISPE will not be responsible for airfare penalties or other costs incurred due to cancellation.