Nicola Barnes is Director of Clinical Supply Packaging, Pfizer, UK. Residing within Pharmaceutical Sciences, Nicola is responsible for the packaging and labelling of clinical supplies, phases I through IV. With over 19 years experience, Nicola leads the Internal Operations facility and the EU External Vendor Packaging Coordination team. Nicola is the global business process owner for IMP labelling: she has developed processes and procedures to define the requisition, design and production of labels for clinical supplies. With responsibilities for the phrase library and regulatory label templates, Nicola has implemented a centralised label design and production group for in-house printed labels, and label content for booklet manufacture. Drawing upon her operational experience, she lead a global FMEA project to improve IMP labelling, resulting in streamlining processes and increasing ‘right first time’ label artwork. Nicola holds a Bachelor of Science degree in Pharmaceutical Science and a Masters degree in Industrial Pharmaceutical Science.